Last updated 26 March 2020
Most of our staff at Hughes Solicitors are now working from home in accordance with current government advice in relation to the coronavirus. They will have access to emails and telephone calls. Our office reception in Heathfield will be closed but post or items delivered through the door will be collected.
Postal and email communications
To prevent the spread please email where at all possible rather than posting or dropping off documents, unless these are original or signed documents we have requested.
Please note calls to our reception will be diverted and messages will be passed to the lawyers dealing with your case. You should use your lawyer’s direct dial number where possible. You can find these on our lawyer profile pages.
How we are protecting your information
These working-from-home arrangements will mean that your lawyer may need to take your file of papers, or certain documents within them, from the office to their home. These files or documents will remain in your lawyer’s home but will be kept private until such time as they return to their office. This will enable your lawyer to continue to progress your matter.
We have in place data protection policies and procedures and these will continue to be adhered to during this time of homeworking.
Heightened risk of fraud
Please take extra care, particularly when making payments to us, that you observe high standards of caution:
- We have not changed our bank details and will not do so throughout your transaction.
- Make sure that you confirm any transaction verbally with your original lawyer, and never to rely exclusively on email communication.
- Treat any communications from new or unrecognised sources, particularly any communications that express urgency or require you to move quickly, with the utmost scepticism.
If you have any concerns please contact your lawyer directly, or email firstname.lastname@example.org.
This article is for general information purposes only and does not constitute legal or professional advice. Please note that the law may have changed since the date this article was published.